the Questions

We are commonly asked

We often have similar questions

Asked about the various situations, things that occur before, during and after our sessions. 

Here is our best attempt to answer a few.
By no means are these responses etched in stone, every session is unique, as is our clients. 

Studio F A Q ‘s

How quickly will the pictures be ready?
Sessions outside of weddings are usually fully edited an online in your personal galleries within two weeks of your session. Sometimes sooner!!! It totally depends on the season. Final digital images are ready for downloading within a few days of you choosing your favourites.  Next step instructions are always emailed to you.

How do we book you?
Once you have decided on our studio to capture your family memories,
a 25% retainer is asked for to hold your time and spot, once that happens we are officially booked and no others will be considered or taken. 

When do we pay you?
Final payment is due on or before the session. Payments can be made via Cash, Cheque, Email money transfer or PayPal. 

Can we get a USB of all the pictures?
A keepsake USB drive is available for purchase outside of the session fee, with full permissions to print. Unless of course they are already included with your package.

Geographically what areas do you cover?
The greater Ottawa and Gatineau Valley is our normal stomping grounds, but we are known to trek around rural Ontario to find the perfect setting such as Historic parks, Romantic, (sometimes off the beat and track settings) lakeside parks, family cottages etc… We have also LOVE to travel. Places we’ve ventured;  CUBA, England, Las Vegas, Los Angeles, New York, Boston, Marthas Vineyard, Calgary, Edmonton, Montreal, Toronto, Vancouver etc…

Do you charge travel expenses?
We do not charge mileage expenses within the greater Ottawa / Gatineau valley. Depending on the distance there may be a bit of a gas / travel expense to factor in. Travel expenses will be agreed prior to booking so there are no hidden surprises. If you’re within an hour or so of Ottawa I’m sure we will have no problem trekking out to find that magical photo location.

Are you insured?
Simply put ‘YES’ we carry full public and professional liability insurance.

Do you carry backup equipment / lighting?
YES, we have backup equipment for everything essential, including backup cameras, flash equipment and lenses. We have also been known to bring props, umbrellas, blankets, bubbles and other incidentals to make the session fun and exciting.

Wedding F A Q ‘s

Do you shoot more than one wedding a day?
We only take one wedding per day no matter the duration of coverage.
We want to concentrate on capturing your wedding day and getting the best shots and simply put we don't want to be distracted by other commitments.

Do you work alone?
We like to have an assistant, AKA second shooter for full day weddings
along with your main photographer. There are some boutique
weddings that simply don’t constitute having two photographers.
These nuances will be discussed during a consultation.

Do you visit the wedding locations before the day?
We have photographed many, many, many of Ottawa’s prominent venues, that being said we have not photographed every location. If that’s the case we generally arrive early to check out the best locations to capture your images.

How many pictures do you take?
This is a hard question, we don't shoot for an image count but for quality  conent.  If we are to guess.. an average 8hr day we typically see 1200+ finished images between the principal and second shooter.

What makes up a full day of coverage?
A full day is usually 8hrs and that can include: the final pre-ceremony preparations, full editorial coverage of the ceremony, a lifestyle portrait session with the families, bridal party and most importantly you guys, ‘the COUPLE’. Coverage can also include highlights of the reception up until the first dances…
Every day is unique and has its own timeline so all the nuances your thinking about are taken into consideration when creating your package.

How quickly will the pictures be ready?
Sneak peeks within a week of wedding day {sometimes sooner} ALL your images are online within 4 to 6 weeks  of your wedding date. The final digital materials are ready within a few days of your online gallery launched.

How do we book you?
Once you have decided on our studio to capture your wedding memories, a contract is drafted up outlining your the events of your day with the amount of coverage and finishing’s you’ve chosen. Once the contract is signed and the deposit is paid, your wedding is officially booked and no others will be considered or taken.

We look forward to

the crossing of paths
and creating beautiful images with you and your family